DigiWSS Products Privacy Policy

1. General Information

This Privacy Policy explains the data collection, processing, and storage procedures related to all DigiWSS products (Digi Dernek, Digi Teknik, Digi Randevu, Digi Sipariş, Digi Kasa) developed by KAV Yazılım. By using DigiWSS products, you agree to the processing of your personal and corporate data in accordance with this policy.

2. Collected Data

During the use of DigiWSS products, KAV Yazılım may collect various types of data from users. The collected data includes:

Personal Information: Information that identifies the user, such as name, surname, email address, phone number, and IP address.

• Corporate Information: Information related to corporate identity, such as company name, address, tax number, and contact details.

• Technical Information: Technical data related to the use of the software, such as device type, operating system, browser information, and access time.

• Usage Data: Information about which features of the software are used, usage frequency, user preferences, and business process data.

• Financial Data: Payment details, billing information, and other data related to financial transactions.

3. Purposes of Data Use

The collected data may be used for the following purposes to improve the functionality and user experience of DigiWSS products:

• Providing Software Functionality: Ensuring the necessary functions for users to effectively use DigiWSS products.

• Customer Support and Communication: Providing technical support, resolving issues, and notifying users about the software.

• Updates and Improvements: Informing users about software updates, new features, and services.

• Legal Obligations: Fulfilling legal obligations and responding to requests from official authorities.

• Analysis and Development: Conducting anonymous data analysis to evaluate and improve the software’s performance.

4. Data Storage and Protection

• User data is stored on KAV Yazılım’s secure servers and is protected against unauthorized access, loss, misuse, alteration, and disclosure.

• Personal and corporate data of users is retained only for as long as necessary. Once the relationship with the user ends or the data is no longer needed, it will be securely deleted or anonymized.

5. Data Sharing

KAV Yazılım does not share, sell, or rent user data to third parties, except in the following cases:

• Legal Requests: Data may be shared in response to mandatory requests from courts, law enforcement, or other legal authorities.

• Service Providers: Data may be shared with third-party service providers such as infrastructure providers, hosting services, and payment processors. These third parties can only use the data in accordance with KAV Yazılım’s instructions.

• Business Transfers: In the event of a merger, sale, or asset transfer of KAV Yazılım, user data may be transferred to the new entity. Users will be informed in such cases.

6. Cookies and Tracking Technologies

DigiWSS products may use cookies and similar tracking technologies to improve user experience and analyze software performance. These technologies collect information about how the software is used.

• Controlling Cookies: Users can block or restrict the use of cookies through their browser settings. However, this may limit some of the software’s functionality.

7. User Rights

Users can contact KAV Yazılım to exercise the following rights:

• Access to Data: The right to access the personal data collected by KAV Yazılım.

• Data Correction: The right to request correction of inaccurate or incomplete data.

• Data Deletion: The right to request the deletion of personal data. However, some data may not be deleted due to legal obligations.

• Objection to Data Processing: The right to object to the processing of personal data.

• Data Portability: The right to request the transfer of personal data to another service provider.

To exercise any of these rights, you can contact KAV Yazılım. KAV Yazılım will process your requests as quickly as possible.

8. International Data Transfer

KAV Yazılım stores and processes user data within the borders of Turkey. However, if data transfers outside of Turkey are necessary due to collaboration with service providers, these transfers will be carried out in accordance with applicable data protection laws.

9. Data Security

KAV Yazılım uses advanced security technologies and procedures to protect user data:

• Encryption: Sensitive information is encrypted during transmission and storage.

• Security Protocols: The software is continuously updated and protected against security threats.

• User Responsibilities: Users are responsible for keeping their account information secure and using strong passwords. In the event of unauthorized access, KAV Yazılım must be informed immediately.

10. Changes and Notifications

KAV Yazılım reserves the right to change this Privacy Policy at any time. Significant changes to the privacy policy will be communicated to users via email or through the software. By continuing to use the software after changes are made, the user accepts the updated policy.

11. Applicable Law and Jurisdiction

This Privacy Policy is governed by the laws of the Republic of Turkey. In the event of any disputes between users and KAV Yazılım, the courts and enforcement offices of Istanbul shall have jurisdiction.

12. Contact Information

For questions regarding this Privacy Policy or to exercise your rights, you can contact KAV Yazılım:

• Email: destek@kavyazilim.com

• Address: Cemil Meriç Mahallesi, Alemdağ Caddesi, Engin Sk. No: 15/A, 34771 Ümraniye/İstanbul

• Phone: +90 850 888 0 528 – 0539 928 98 00

This Privacy Policy covers all DigiWSS products and explains in detail how users’ personal and corporate data is collected, processed, and protected.

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